Frequently Asked Questions

  • I make unique functional and sculptural pieces. Everything is handcrafted in my Amsterdam studio, emphasizing texture, natural materials, and individual character.
    Workshops coming soon: Subscribe to the newsletter or follow me on Instagram @ravaceramics to hear about them.

  • Studio RAVA is based in Amsterdam at Tree House NDSM, T. T. Neveritaweg 1033WB-55. I accept visitors by appointment. Please send a DM or email in advance to confirm availability and arrange a visit.

  • Shipping is available within the European Union. I pack and ship usually within one week (unless it's a super busy time) and deliver with PostNL.

    Each piece is carefully packed for protection and sent with tracking. Costs vary based on the item's size and destination, and a quote will be provided at checkout

  • Yes, free pickup is available directly from the studio. Please contact me for the timing. Studio RAVA is based in Amsterdam at Tree House NDSM, T. T. Neveritaweg 1033WB-55.

  • Custom orders are possible from time to time. Share your idea with me via the contact form or DM, and I will let you know if it fits my process. Keep in mind they take additional time and are priced accordingly.

  • Pieces can be returned within 14 days if unused and in original condition. Please consider there might be differences between items because they are handmade, and it is sometimes not possible to capture every detail in the photo. You are always welcome to collect your pieces in the studio if you want to see them before buying. Please do not forget this is a one-woman business and shipping, packaging, and returns take a huge amount of time and energy. You will need to cover return shipping costs.

  • Each RAVA piece is made from durable stoneware, created to be lived with and enjoyed.

    For sculptural pieces: Only clean their dust with a damp cloth.

    For functional pieces:

    • All tableware pieces are food safe.

    • Stoneware is strong, but like all ceramics, it appreciates mindful handling.

    • Unglazed surfaces may deepen slightly in color over time.

    • Light marks from cutlery are normal with daily use.

    • Microwave and oven safe, but avoid sudden temperature changes (such as direct flame or placing into a preheated oven) to prevent cracking.

    • Dishwasher safe on a low setting, though hand washing will best preserve the surface.

    • Use non-abrasive detergents or cleansers. Dry thoroughly before storing.

  • Sometimes I make individual pieces, and they sell very quickly. You can follow my Instagram @ravaceramics and turn on notifications to catch them.

    Collections restock irregularly, a few times a year. Join the email list to get notified.

  • Payments are processed via bank transfer, iDeal, or credit cards. You can also pay cash if you buy the item directly at the studio. Invoices are possible if needed.

  • Please take a picture of the item and package, and contact me.